Nordic Luxadvisor Logo
Privacy Policy

Effective Date: 1. August 2025

1. Introduction

Welcome to Nordic Luxadvisor. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy explains how we, Nordic Luxadvisor (Org.nr: 933 635 198), collect, use, share, and protect your personal information when you use our website and services.

2. Information We Collect

We may collect and process the following types of information about you:

  • Personal Identification Information: Your full name, email address, phone number, and date of birth, which you provide when creating an account or completing your profile.
  • Booking Information: Details of the hotels you book, including dates of stay, number of guests, room preferences, and any special requests.
  • Payment Information: Credit card details (number, name on card, expiration date, CVC) required to secure a booking. This information is passed directly to our booking partner and is not stored on our servers.
  • Technical and Usage Data: We may collect information about how you access and use our site, such as your IP address, browser type, and pages visited. This is used for analytical and security purposes.
  • Agent Information: If you sign up using a link from one of our travel agents, we will associate your profile with that agent's ID to manage referrals.
  • Marketing Preferences: We will record whether you have consented to receive marketing communications from us.

3. How We Use Your Information

Your information is used for the following purposes:

  • To Provide and Manage Our Services: To allow you to search for hotels, make and manage your bookings, and to create and maintain your user account.
  • To Communicate With You: To send booking confirmations, updates, and to respond to your inquiries and support requests.
  • To Personalize Your Experience: To understand your preferences and provide you with a more tailored service.
  • For Security and Fraud Prevention: To protect our platform and our users from fraudulent activity and to ensure the security of your account.
  • For Marketing Purposes: If you have given your consent, we may send you emails about special offers, new hotels, and other news we think you might find interesting. You can opt-out of these communications at any time.
  • To Fulfill Administrative and Legal Obligations: To comply with applicable laws, regulations, and to manage our business operations.

4. How We Share Your Information

We do not sell your personal data. We may share your information with the following parties only when necessary:

  • Hotels and Booking Partners: We share the necessary booking details (such as your name, dates of stay, and contact information) with the hotel you have booked to fulfill your reservation.
  • Service Providers: We use third-party service providers for hosting, authentication, and database management. These providers are contractually bound to protect your data.
  • Legal Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Storage and Security

Your personal data is stored securely using industry-standard cloud service providers. We implement a variety of security measures, including authentication controls and data encryption, to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify information you think is inaccurate or complete information you think is incomplete. You can update most of this information directly in your user profile.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

To exercise these rights, please contact us at the details below.

7. Cookies Policy

Our website uses a limited number of cookies that are essential for the functioning of the site, such as remembering your session and currency preferences. We do not use third-party tracking or advertising cookies.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nordic Luxadvisor
Org.nr: 933 635 198
Email: contact@nordicluxadvisor.com